Degradation of service for ecommerce payments with android version >7.44.0
Incident
Report for Vipps MobilePay
Resolved
Payment status parameters on appswitch for app payments has been changed from 'success' to '100' due to a bug in the new app, but statuses from the api will still be correct. A hotfix for the Mobilepay android app is being made and will be released soon.
Some merchants also experienced a "cant recognize this QR screen" on appswitches for ecom_v2 and epayments api. This was due to an issue with flows starting on QRs, and for payments where paymentDescription was empty. These issues were fixed in the backend on thursday/friday.
Some merchants also experienced a "cant recognize this QR screen" on appswitches for ecom_v2 and epayments api. This was due to an issue with flows starting on QRs, and for payments where paymentDescription was empty. These issues were fixed in the backend on thursday/friday.
Monitoring
A new app version (7.44.2) has been released that fixes the issue
Identified
Payment status parameters on appswitch for app payments has been changed from 'success' to '100' due to a bug in the new app, but statuses from the api will still be correct. A hotfix for the Mobilepay android app is being made and will be released soon.
This incident affected: Finland (App Payments API (Legacy)) and Denmark (App Payments API (Legacy)).