Degraded service for some users

Incident Report for Vipps MobilePay

Resolved

This incident has been resolved.
Posted Apr 22, 2025 - 00:59 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 22, 2025 - 00:22 CEST

Investigating

There are problems with our payment infrastructure provider, and this affects all card payments for some users in Vipps. We will send an update as soon as we have new information.
Posted Apr 21, 2025 - 20:38 CEST
This incident affected: Norway (Payment Processing, PSP API).