Degraded service for some users

Incident Report for Vipps MobilePay

Resolved

This incident has been resolved.
Posted Oct 19, 2026 - 12:54 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 19, 2026 - 12:13 CEST

Update

We are continuing to Investigate the issue.
Posted Oct 19, 2026 - 11:41 CEST

Investigating

Some users may experience problems completing online payments with Visa cards in Vipps and MobilePay due to tokenization issues. We are investigating.
Posted Oct 19, 2026 - 09:51 CEST
This incident affected: Norway (PSP API), Finland (MP Online API), and Denmark (MP Online API).