Subscriptions API Issue for DK and FI Merchants
Incident
Report for Vipps MobilePay
Resolved
Merchants calling the Request a payment batch for later execution would have received a HTTP Status 500 during the incident time.
The root cause was due to a internal deployment which is rectified. The merchants can retry creating the payment batch for those payments if they have not already done so. All other endpoints were not affected.
The root cause was due to a internal deployment which is rectified. The merchants can retry creating the payment batch for those payments if they have not already done so. All other endpoints were not affected.
Monitoring
A fix has been implemented and we are monitoring the results.
Investigating
We are currently experiencing errors affecting all merchants in Denmark and Finland using the Subscriptions API. Our team is actively investigating the issue and working to resolve it as quickly as possible. We apologize for any inconvenience and appreciate your patience.
Effected endpoints are "Creation of payment requests" and "Capture of oneoff payments"
Effected endpoints are "Creation of payment requests" and "Capture of oneoff payments"
This incident affected: Finland (Subscriptions API (Legacy)) and Denmark (Subscriptions API (Legacy)).