Issues with Merchant Portal for Norwegian merchants

Incident Report for Vipps MobilePay

Resolved

This incident has been resolved.
Posted Jan 25, 2025 - 07:08 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 24, 2025 - 13:37 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 23, 2025 - 15:22 CET

Investigating

We are experiencing problems with merchants missing information about their settlement payouts in Merchant portal. We are working on resolving the issue, and we will send an update when we have new information.
Posted Jan 23, 2025 - 15:05 CET
This incident affected: Norway (Settlements).