vippsmobilepay.com

Degraded service for some users

Incident Report for Vipps MobilePay

Resolved

This incident has been resolved.

Posted Jul 27, 2024 - 13:23 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 27, 2024 - 13:08 CEST

Update

Our Payment Infrastructure provider is still investigating the issue. We will update you as soon as we have new information.

Posted Jul 27, 2024 - 11:05 CEST

Update

We are still experiencing problems with one of our payment infrastructure providers, affecting card payments for some users in Vipps/MobilePay. The provider is actively investigating the issue. We will provide further updates as soon as we have new information. Thank you for your continued patience.

Posted Jul 27, 2024 - 07:46 CEST

Update

Our Payment Infrastructure provider is still investigating the issue. We will update you as some as we have new information

Posted Jul 27, 2024 - 01:15 CEST

Update

Our Payment Infrastructure provider is still investigating the issue. We will update you as some as we have new information

Posted Jul 26, 2024 - 22:32 CEST

Update

Our payment infrastructure provider is actively investigating the issue. We will provide updates as soon as new information becomes available.

Posted Jul 26, 2024 - 20:21 CEST

Update

Our Payment Infrastructure provider is currently investigating the issue. We will update you as soon as we have new information.

Posted Jul 26, 2024 - 19:00 CEST

Update

Our Payment Infrastructure provider is still investigating the issue. We will update you as some as we have new information

Posted Jul 26, 2024 - 16:55 CEST

Investigating

There are problems with one our payment infrastructure provider, and this affects a few card payments for some users in Vipps / MobilePay. We will send an update as soon as we have new information.

Posted Jul 26, 2024 - 15:38 CEST

This incident affected: Norway (Payment Processing).