Degraded service for some users

Incident Report for Vipps MobilePay

Resolved

This incident has been resolved.
Posted Oct 23, 2026 - 22:30 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 23, 2026 - 12:56 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 23, 2026 - 12:55 CEST

Investigating

There are problems with our payment infrastructure provider, and this affects all card payments for some users in Vipps / MobilePay. We will send an update as soon as we have new information.
Posted Oct 23, 2026 - 12:52 CEST
This incident affected: Finland (MP Online API, ePayments API, Webhooks), Denmark (MP Online API, ePayments API, Webhooks), and Norway (ePayments API, Webhooks).