Degraded service for Merchant portal

Incident Report for Vipps MobilePay

Resolved

This incident has been resolved.
Posted Aug 12, 2026 - 09:09 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 12, 2026 - 08:41 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 11, 2026 - 11:52 CEST

Update

We are continuing to investigate this issue. The next update tomorrow, no later than 12:00.
Posted Aug 10, 2026 - 23:02 CEST

Update

We are continuing to investigate this issue.
Posted Aug 10, 2026 - 16:24 CEST

Investigating

We're currently experiencing issues with the merchant portal, which may result in incorrect fee and settlement amounts being displayed. We're working on a fix and will provide an update as soon as we have new information.
Posted Aug 10, 2026 - 14:39 CEST
This incident affected: Denmark (Business portal), Norway (Business portal), and Finland (Business portal).