Degraded service for All users

Incident Report for Vipps MobilePay

Resolved

We were having slowness in Vipps and MobilePay services because of problems with our API management services. This affected some, but not all of our users. The issues was resolved at 09:42 CEST.

Posted Jun 21, 2024 - 10:14 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 21, 2024 - 09:49 CEST

Investigating

Vipps MobilePay is experiencing slowness with the service all products. This affects all users. We are working on resolving the issue, and will send an update as soon as we have new information

Posted Jun 21, 2024 - 09:31 CEST

This incident affected: App Login, Checkout API, ePayments API, Login API, Merchant portal, Partner Services, Recurring API, Norway (Payment Processing, PSP API, Settlements), Finland (Payment Processing, MP Online API, Settlements, Subscriptions API (Legacy), App Payments API (Legacy)), and Denmark (Payment Processing, MP Online API, Settlements, Subscriptions API (Legacy), App Payments API (Legacy)).