Degraded service for some users

Incident Report for Vipps MobilePay

Resolved

This incident has been resolved.
Posted Mar 14, 2025 - 18:54 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 14, 2025 - 18:13 CET

Investigating

There are problems with our payment infrastructure provider, and this affects all card payments for some users in MobilePay. We will send an update as soon as we have new information.
Posted Mar 14, 2025 - 17:30 CET
This incident affected: Finland (Payment Processing) and Denmark (Payment Processing).