All settlement payouts have now been made. The issue has been resolved, and operations are back to normal.
Posted Feb 21, 2025 - 15:33 CET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 21, 2025 - 12:23 CET
Update
Settlement payouts are delayed for some merchants on gross (Brutto) settlements. We expect these to be paid out tomorrow. We apologize for the inconvenience this may cause. We will provide further updates as they come.
Posted Feb 20, 2025 - 14:28 CET
Investigating
We have delays in settlement reports for some merchants on gross settlement. We are working to address the issue and will update when we have more information.