vippsmobilepay.com

Degraded service for some users

Incident Report for Vipps MobilePay

Resolved

This incident has been resolved.

Posted Oct 13, 2025 - 16:06 CEST

Update

We are continuing to monitor for any further issues.

Posted Oct 10, 2025 - 06:58 CEST

Update

A fix has been implemented and we are monitoring the results.

Posted Oct 10, 2025 - 02:13 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 10, 2025 - 01:46 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 10, 2025 - 01:46 CEST

Investigating

Some merchants can experience receiving incomplete data for transactions that occurred between June 18th and August 28th. The affected report feed entries will be missing important reference details. This can be seen with "null" for the Reference field in the Report Feed API response. Requests to the Report Feed API outside the above-mentioned date, does not have this issue. We are working on fixing the issue, once this is complete data will be received as they should.

Posted Oct 10, 2025 - 01:45 CEST

This incident affected: Report API.