Degraded service for some users

Incident Report for Vipps MobilePay

Resolved

This incident has been resolved.
Posted Jan 06, 2025 - 09:29 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 06, 2025 - 09:12 CET

Update

We are continuing to investigate this issue.
Posted Jan 06, 2025 - 09:03 CET

Investigating

There are problems with our payment infrastructure provider, and this affects all card payments for some users in Vipps. We will send an update as soon as we have new information.
Posted Jan 06, 2025 - 07:33 CET
This incident affected: Norway (Payment Processing, PSP API).