Delay in displaying payment confirmation

vippsmobilepay.com

Incident Report for Vipps MobilePay

Resolved

This incident has been resolved.

Posted Aug 30, 2024 - 19:46 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 30, 2024 - 19:35 CEST

Identified

The root cause has been found and we are applying a fix to our systems. We expect the fix to our systems to be complete in a few hours.

Posted Aug 30, 2024 - 17:31 CEST

Update

We are continuing to investigate this issue.

Posted Aug 30, 2024 - 16:09 CEST

Update

We are continuing to investigate this issue.

Posted Aug 30, 2024 - 15:07 CEST

Investigating

There is currently a delay in displaying payment confirmations in the Vipps/MobilePay apps and portal. There is no impact on transaction processing. We are working on the issue. Apologies for the inconvenience.

Posted Aug 30, 2024 - 14:12 CEST

This incident affected: Merchant portal.