Delay in settlements for Denmark and Finland region

vippsmobilepay.com

Incident Report for Vipps MobilePay

Resolved

This incident has been resolved.

Posted Apr 30, 2024 - 13:04 CEST

Monitoring

A fix has been implemented, and settlements are currently being paid out.

Posted Apr 30, 2024 - 10:51 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 30, 2024 - 10:20 CEST

Update

We are continuing to investigate this issue.

Posted Apr 30, 2024 - 09:26 CEST

Investigating

Some merchants are currently experiencing delays in receiving their settlements, which were scheduled for today, due to an internal issue at Vipps MobilePay. We are working to address the issue and payout settlements as soon as possible. We apologize for the inconvenience and will update on this issue when we have more information.

Posted Apr 30, 2024 - 08:43 CEST

This incident affected: Finland (Settlements) and Denmark (Settlements).